Purchase, Return, and Usage Policies

Welcome to our store! We are committed to providing you with quality products that help you organize your life, connect with your goals, and build a healthier relationship with your finances. Below is an overview of our policies designed to ensure a smooth shopping experience.

1. About Our Products

We offer two main categories:

• Digital Products: Templates, guides, e-books, and downloadable resources to support your financial and personal growth.
• Physical Products: Notebooks, planners, journals, stationery, and official branded merchandise.

Each product includes a detailed description to help you understand exactly what you're purchasing. We recommend reviewing this information carefully before buying.

2. Purchase Policy

• All transactions are processed through secure payment platforms to ensure your safety and peace of mind.
• After purchase, you will receive a confirmation email with your order details.
• For digital products, download or access links are provided immediately after payment.
• For physical products, shipments are made within 3 to 5 business days after payment confirmation.
• Delivery times can vary based on your location and the courier service. We strive to get your order to you as quickly as possible.

3. Digital Product Usage Policy

Our digital products are for personal use only. Sharing, reselling, or distributing any part of these materials without written permission is prohibited.

Key points:

• Download links are active for 90 days from the purchase date.
• After 90 days, links expire automatically; you will need to purchase again to regain access.
• We recommend downloading and securely saving your files during the availability period.
• Unauthorized use may result in access restrictions or legal actions.

4. Return Policy

Digital Products

• Due to instant access and downloads, no cancellations, returns, or refunds are available once the purchase is complete.
• If you encounter issues with your download or file, contact us promptly for assistance.

Physical Products

• If your item arrives damaged, defective, or incorrect, notify us within 7 calendar days of delivery.
• Provide your order number and photos of the product via email.
• The product must be unused, in original packaging, and in the same condition as received.
• Returns are not accepted for change of mind, misuse, or normal wear.

5. Refunds

• Once we receive and inspect the returned item, we will notify you regarding approval of your refund or replacement.
• Refunds are processed to the original payment method within 5 to 10 business days.
• If approved, replacements will be shipped at no extra cost.

6. Shipping and Delivery

• Shipments are handled by national courier services with tracking numbers provided.
• Shipping costs and delivery times are calculated at checkout based on your location.
• We are not responsible for delays caused by couriers or external factors but will assist with any issues.
• If your order is delayed beyond expected times, please contact us for support.

7. Customer Support

Your satisfaction is our priority! For questions or assistance with your order:

• Email: [contact email]
• Support Hours: Monday to Friday, 9:00 a.m. to 6:00 p.m. (CDMX time)

We look forward to helping you.

8. Policy Updates

Our policies may be updated occasionally to improve your experience and maintain transparency. We encourage you to review them periodically to stay informed of any changes.

Thank you for trusting us on your journey toward a more organized and mindful financial life. 🌿